Customer Survey

EverTech strives for Complete Customer Satisfaction. Our EverServe Hotline, (800) 662-1294 ext. 112, our trained technicians are available to aid you with all of your technical (and not-so-technical) needs. Tell us what you think about our Customer Services Group or anything else that comes to mind. EverTech welcomes all of your comments and suggestions.

*If you would like to share more than one Customer Service experience with us, please fill out the form again with the second experience's information.


Are you currently an EverTech Customer?
yes         no


When did you last speak with a representative from EverServe, or another facility of EverTech's Customer Service?

within the last month  within the last 6 months
within the last year Never

Select the option that best describes the reason for your association with Customer Service.

New Order/Sale Warranty Repair Hardware Install/Repair
              
Software Install/Repair Technical Help Internet Access/ Support
              
Email Activation/Support Proxima Service WebSite Development/Hosting

Additional Details: 


Rate your Representative's Performance:

Please check the appropriate bullet based on the representative's N/A Very
Poor
Poor Fair Good Very
Good
knowledge...
willingness to help...
attitude...
timeliness...
ability...
quality of completed work/services...
thouroughness...
attention to detail...
Additional Comments: 

 

Perhaps you'd like to share your best or favorite experience withan EverTech Customer Service Representative.


Would you like to hear back from us, regarding this, or another matter?
yes             no

If yes, please supply us with the following contact information:

Your Name:
Email Address:
Day Phone:
Evening Phone:

Thank you for taking the time to help us better the services we provide.  We welcome any questions you have about EverTech.  If you would like these questions addressed immediately, please contact Lisa Ortiz at (908) 665-1144 x120 and she will be happy to assist you.