EverTech through its EverServe portfolio of service programs offers customers a variety of options to choose from in terms service delivery. We take great pride in our services and have reached some significant milestones throughout our long history. We have developed internally a powerful service inquiry system which initiates, tracks, and provides updates to all of your service inquiries.
Help Desk Service
EverTech has a help desk service that is accessible through email, phone or web form submission. If you are a registered client we provide you access into this powerful system that allows you to initiate, update or retrieve the status of an open inquiry. The service inquiry are assigned to our support team with a system that is continuously monitored and escalates the priority of your inquiry automatically.
EverTech on-site service program has been in effect since 1985. Throughout the years EverTech is known for its high quality service. We diagnose your problem rapidly and then explain the course of actions that we can take on your behalf. When we are your outsourced IT provider EverTech comes prepared with a series of tasks to fix or correct your problems as well as maintain all of your systems.
Clients registered with EverTech are in a position to take advantage of our remote services portfolio in which we can fix or correct your problems without having to come to your location.
All of your service inquiries are processed and catalogue by are EverServe system that handles all the information, reports it back to our customers and automatically updates contracted service programs.