EverServe
Unified communications
VoIP means making calls over the internet rather than a traditional telephone line. Unified communications means the phone system stops being a box in a closet: calls, messages, fax, and video reach your staff on a desk phone, a laptop, or a cell phone without exposing anyone’s personal number.
It answers wherever you are
Take your business line on a cell phone or laptop without giving out a personal number. A virtual auto attendant routes every call to where it needs to go, so calls stop going unanswered.
It survives the building
If the power goes out, calls reroute. A traditional phone system cannot do that, and it is the single most common reason our clients move. Published platform availability is 99.98%.
It does more than voice
Send and receive SMS from your business number through the app or a browser. Interactive voice response automates routine inbound and outbound messaging — appointment reminders and the like — which gives staff their afternoons back.
Hosted fax, voice-to-text, contact centre queues, and workforce management for scheduling staff in or out of the office.
You can actually manage it
Add a number for a new employee in the self-service portal instead of filing a ticket with a carrier and waiting. And when you do need a person, you get an assigned support engineer rather than a queue.
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